Our goal is to seamlessly connect aircraft operators with contract pilots, and your feedback is integral to that mission. We want Flying Company to be so valuable that you can’t imagine life without it. So please, take a minute and let us know what we can do to improve!
Welcome to the Feedback Portal 🚀
Completed
Cannot Change Aircraft Qualification
Three issues: 1.) I put in an aircraft that I am not qualified on by accident. I cannot remove it. When I try to change the hours, it changes them back to the previous setting. This does not work. 2.) There is not a list of aircraft that I have experience on. 3.) Because of that, it is not letting me finalize my profile.
Completed
Stripe keeps failing to recognize
The website keeps telling me to complete the billing & payments page even though it displays an active connection to a bank.
Completed
Cannot create Profile
Trying to create a profile, but I get a full page coding error! Unhandled Thrown Error! Cannot read properties of null (reading 'dateOfBirth') TypeError: Cannot read properties of null (reading 'dateOfBirth') at PilotView (https://flyingcompany.com/static/js/bundle.js:35706:69) at renderWithHooks (https://flyingcompany.com/static/js/bundle.js:107686:22) at mountIndeterminateComponent (https://flyingcompany.com/static/js/bundle.js:110972:17) at beginWork (https://flyingcompany.com/static/js/bundle.js:112268:20) at beginWork$1 (https://flyingcompany.com/static/js/bundle.js:117231:18) at performUnitOfWork (https://flyingcompany.com/static/js/bundle.js:116500:16) at workLoopSync (https://flyingcompany.com/static/js/bundle.js:116423:9) at renderRootSync (https://flyingcompany.com/static/js/bundle.js:116396:11) at recoverFromConcurrentError (https://flyingcompany.com/static/js/bundle.js:115888:24) at performSyncWorkOnRoot (https://flyingcompany.com/static/js/bundle.js:116097:24) 💿 Hey developer 👋 You can provide a way better UX than this when your app throws errors by providing your own errorElement props on
Completed
Not obvious that Fuel Cards need to be filled out
A few users have struggled to create aircraft because they didn’t realize they needed to fill out the “fuel cards” section under Operating Procedures. We will work on this so that it’s more intuitive
Completed
Diploma failed to save
One user has mentioned that their diploma failed to save on the Hours and Training page despite trying multiple times. We are exploring the issue currently and think it could be caused by a lag in compressing the image as it goes to the server. Will advise when resolved